TCN Worldwide Privacy Policy

Your privacy is important to us. We provide this Privacy Policy to explain our practices for collecting, sharing and using the information you provide to us via our website or other applications, and to tell you about the choices you may be able to make regarding the ways in which your information is collected, used and shared.

Information You Provide To Us

When you engage with TCN Worldwide, you may, among other activities, apply to attend or register for a TCN conference; create an online profile; access digital and other content; or post comments and other user-generated content. The information that you provide to us and that we collect or receive depends on your relationship with us and your interaction with TCN, but may include personal information such as your name, email address, address, job title, telephone number or fax number. In addition, you may be asked to provide us or one of our third-party providers with payment information, such as your credit card or debit card number, where needed, such as when completing a purchase.

We may also collect information about your personal or professional interests, your organization or industry and your use of, or opinions about, various products, programs and services.

Information We Collect Automatically

We, our partners, advertisers, advertising networks or other third party service providers, as explained further in the “Cookies and Other Online Tracking Technologies” section below, may also automatically collect certain information when you visit our web pages, open our emails, use our applications, or otherwise use the TCN website. Such automatically collected information may include:

  • The type of browser and operating system you are using.
  • Your IP address or mobile device identifier.
  • The domain name of your internet service provider.
  • The date and time of a visit, information about the content you view and the features you access, the number of links you click within the website or applications, as well as your activity and behavior on our websites or applications.
  • Location-based information regarding the state or country from which you accessed our services.

Information We Obtain from Other Sources

We receive information from you when you interact with our pages, groups, accounts or posts on social media and other third-party platforms. This includes aggregate data on our followers, data regarding how you engage with our content (such as likes, comments, and shares) and publicly available profile information.

How We Use the Information

We may use the information collected pursuant to this Privacy Policy in the following ways:

  • To fulfill requests for our products or services, including to send you newsletters, facilitate and complete your payments and transactions, and to respond to inquiries.
  • To provide you with services.
  • To communicate with you, such as to notify you of new products and services, provide you updates and offers related to your account or subscription, when we make changes to subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you or respond to your inquiries.
  • With respect to information collected in connection with our online forums and communities, to provide an interactive experience and facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.
  • To improve the design and content of our publications and services, which includes using analytics to develop new products and services.
  • To conduct research and analytics.
  • To enable us to customize your user experience and analyze site usage, including by tracking the online articles and digital content you have accessed and read.
  • To offer you enhanced products, programs, or services.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and TCN Worldwide, including for billing and collection, and as we believe is necessary or appropriate to protect, enforce or defend the legal rights, privacy, safety or property of our services, its employees or agents, or other users or to comply with applicable law.
  • For other uses that advance our commercial or economic interests.
  • In any other way as we may describe when you provide the information or otherwise at your direction or with your consent.
  • As permitted by law, including for auditing, fraud and security monitoring.

How We Share the Information

We may share the information we collect about you or that you provide to us, including any personal information, as follows:

  • We may share your information with our service providers, business partners and vendors on which we rely to, for example, assist us in providing services to you. These third parties use your information as is necessary or appropriate for the performance of the services they provide to us, or as otherwise contractually permitted. For example, we may share information about TCN conference attendees with our event sponsors.  We never share email addresses.
  • If you choose to submit content (e.g., an online review, or a public comment), we may publish your name, screen name and other information you have provided to us. You hereby consent to this.
  • We will disclose information we collect about you when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.
  • We may transfer your information to other TCN offices for internal management and administrative purposes on our behalf. Your personal data will be transferred to other TCN offices where necessary for the performance or conclusion of our contractual obligations to you or for your benefit. To the extent not prohibited under applicable law, transfers and disclosures of your information may also be made where necessary for the establishment, exercise, or defense of legal claims, to protect the rights and property of TCN Worldwide and its affiliates and their respective agents, customers, and others, including to enforce our agreements, policies, and terms of use, or to protect the personal safety of any person.

In addition, please note that if TCN Worldwide or any of its affiliates, subsidiaries or lines of business is merged, acquired, divested, financed, sold, disposed of or dissolved, including through merger, consolidation, sale or divestiture of assets, the relevant customer database and any information collected pursuant to this Privacy Policy, including personal information we may possess about you, may, in whole or in part, be sold, disposed of, transferred, divested, or otherwise disclosed as part of that transaction or proceeding.

Collection of Information by Third Parties

We sometimes may offer conferences, contests, sweepstakes, promotions, editorial features, or other activities or offerings that are sponsored, co-branded or co-sponsored by or presented with identified third parties. If you, or your company or organization, choose to participate in such activities or offerings, your IP address and the personal information that you voluntarily submit or that other people submit about you may be provided to TCN Worldwide, our affiliates and such third parties. TCN Worldwide has no control over such third parties’ use of your information.

Links to Third Party Sites or Other Services

Our websites and mobile applications on which a link to this Privacy Policy appears, and some of the Services, contain links to third party sites and services whose privacy practices may be different than ours. We also allow you to connect with other third party sites and services. We are not responsible for the privacy practices of third party sites and services and you should consult the other third party sites’ and services’ privacy notices in order to better understand their privacy practices.

Accessing, Correcting, and Deleting Your Personal Information

We take reasonable steps to accurately record the personal information that you provide to us pursuant to this Privacy Policy and any subsequent updates to such information.

We encourage you to review, update, and correct the personal information that you provide to us pursuant to this Privacy Policy. You may request that we delete such personal information about you that is inaccurate, or incomplete, by contacting us as set out in the “How to Contact Us” section below. At our election, instead of deleting such information, we may retain it with your comment or correction noted in our records. By contacting us, you may also object to our further use of your personal information if you have compelling legitimate grounds (this may involve closing your account). We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to review, update, correct, and delete your personal information may be limited, subject to the law or your jurisdiction: (i) if your requests are abusive or unreasonably excessive, (ii) where the rights or safety of another person or persons would be encroached upon, or (iii) if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.

To make such a request, please contact us at info@tcnworldwide.com.

Retention of Personal Information

We will retain your personal information while you have an account with us and thereafter for purposes not prohibited by applicable laws, including in line with our data retention and routine business practices. We will then either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity.

Our Commitment to Security

We have put in place appropriate administrative, technical, and physical safeguards to help prevent unauthorized access, maintain data security and correctly use the information we collect from and about you. However, no system can be completely secure and we do not guarantee that unauthorized disclosures and access will not happen. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information or other information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies and Other Online Tracking Technologies

We and service providers or partners we engage to provide content, advertising, functionality and other services or that measure and analyze ad performance or user behavior on the Services, may use cookies, web beacons and other similar technologies to understand usage of the Services and improve our content and offerings and to deliver advertisements in which you might be interested. These technologies collect statistical and other information, including personal information, about you and your use of the Services. Some of the tracking technologies we and our service providers or partners may use include:

Cookies. Cookies are small text files that may be placed by us or our service providers and partners on your computer or device when you visit our websites or applications. A cookie assigns a unique numerical identifier to your web browser or device, and may enable us or third parties to recognize you as the same user who has used the Services, and relate your use of the Services to other information about you, such as your usage information and personal information. We may use cookies in a variety of ways. For example, we may use cookies to:

  • Provide us with information about which portions of our websites and applications are the most popular by enabling us to see what web pages a user visits and how much time a user spends on each page.
  • Personalize your experience on our Services (e.g., to recognize you by name when you return to our site, to save your password in password-protected areas, to enable shopping carts, or to tailor content, or product and service offerings).

Local Shared Objects. Local shared objects, such as “Flash cookies” also may be stored on your computer or device. Local shared objects operate a lot like cookies because they are stored on your device and can be used to store certain information about your activities and preferences; however, they cannot be managed in the same way as cookies. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using software settings.

HTML 5. HTML5, the language some websites are coded in, may be used to store information on your computer or device about how you use the Services. This information may be retrieved by us to help us manage the Services and may give us information about how the Services are being used by our visitors, how they can be improved, and how we can customize the Services for users.

Cache Cookies. Cache cookies, such as eTags, may be used to identify your computer or device as the same computer or device that visited a Service or Services in the past.

Web Beacons.  A web beacon is an electronic image called a single-pixel or “clear gif” that is a small piece of code that is used to collect anonymous and aggregate advertising metrics, such as the counting of page views, promotion views, or advertising responses. Web beacons can recognize certain types of information, such as a user’s cookie number, time and date of a page view, and description of the page where the web beacon is placed. These web beacons may be used to deliver cookies that conform to our cookie policy above.

Mobile Device IDs and Location-Based Information. Certain mobile devices, including smart phones and tablet devices, contain unique device IDs that can be used to identify their physical location. Some mobile device IDs are permanent, while others may be changed by accessing the device’s privacy settings. Mobile devices also typically transmit caller ID data (which may include a phone number) when used to transmit a telephone call or text message. When you use mobile devices to access our Services, we may collect and transmit unique device IDs and collect caller ID data, as well as other information about your device, including without limitation, your wireless carrier, the make, model, operating system, capacity and settings of your device, the names, package IDs and versions of other software you have downloaded to your device and information about how you interact with and navigate within our Service.

These tracking technologies may be deployed by us and/or our by our service providers, partners on our behalf. These technologies enable us to assign a unique number to you, and may allow us to relate your use of the relevant Services to other information about you, including your usage information and personal information. We may match information collected from you through different means or at different times and combine such information with information obtained from other sources (including third parties), such as demographic information and updated contact information (where that information has been lawfully disclosed to us), for the purposes of learning more about you so we can provide you with relevant content.

Non-U.S. Visitors

Any information we obtain about you in connection with your use of the Services may be processed and stored in the United States or other countries.

Changes to this Privacy Policy

This Privacy Policy may be changed by TCN Worldwide at any time and such changes will apply to information we collected from you pursuant to a previous privacy policy. The revised Privacy Policy will be posted on the appropriate portion(s) of our websites or mobile applications and will indicate at the bottom when it was most recently updated. We encourage you to periodically check back to review this policy so that you know what information we collect, how we use it and with whom we share it.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or its implementation please contact us via email at info@tcnworldwide.com or by writing to:

TCN Worldwide
224 West Campbell Road #466
Richardson TX 75080
USA

This Privacy Policy was last updated on October 30, 2023.